Dear DWS Pte Ltd,I would

Dear DWS Pte Ltd,

I would like to share my recent experience with the repair of the Aniston oven. Overall, it was an excellent experience, as your staff demonstrated exceptional product knowledge—something that is truly rare and commendable.

While the initial process was disappointing due to some miscommunication, the issue was ultimately resolved, thanks to the expertise of your senior technician or supervisor. Skilled and experienced workers like them are undoubtedly valuable assets to the company. I believe that differences in perspectives and expectations may have contributed to the initial challenges, but I appreciate the effort taken to address them.

Keep up the great work, and I look forward to seeing you around.